Terms of Service

These terms are the agreement between you and Radhe Labs (Parth Agarwal) (“we”, “us”), who operates the Gaon app. By creating an account or using Gaon you agree to them and to our Privacy Policy. If you do not agree, please do not use the app.

1. Who can use Gaon

You must be at least 18 years old and able to enter into a binding agreement under Indian law.

2. Your account

You sign in with your email address and a one-time code. Keep your email account secure; you are responsible for what happens under your account. Give accurate information and use only your own account.

3. Information in the app is for guidance only

• Mandi prices come from the Government of India’s open data (data.gov.in / Agmarknet). Actual rates vary by mandi and by day.
• Weather data is provided by Open-Meteo.com and is a forecast, not a guarantee.
• Government scheme information is a summary to help you find schemes. Gaon is not affiliated with, endorsed by or a part of any government body. Always confirm details, eligibility and rates with the relevant office or bank before acting.
• Crop and tutorial content is general information, not professional agricultural, financial or legal advice. You are responsible for your own decisions.
• Answers from our experts, soil test results, weather alerts and drone-spray advice are general guidance, not a promise of a result for your field. You decide what to do.

4. Farm Talk community rules and content you add

Farm Talk lets signed-in users post, comment, vote in polls, like and follow. You keep ownership of what you write, and you give us permission to store it and show it to other users inside the app for as long as your account exists.

The same applies to the photos and addresses you add (your profile photo, a sale receipt photo, a saved address): you keep ownership, and you give us permission to store them and to let the Gaon team see them so we can act on your request. Only upload photos of your own. Do not upload a photo that shows other people’s private details, such as a phone number or bank details, that you have no right to share.

Content is objectionable, and will be removed (and its author may be banned), if it:

• is spam, a scam, or unrelated commercial promotion;
• is abusive, threatening or harassing toward another person;
• spreads clear misinformation likely to cause real harm (for example, false agricultural or medical claims presented as fact);
• is sexually explicit, or promotes violence, self-harm or illegal activity;
• impersonates another person or an organisation, including government bodies; or
• repeatedly breaks these rules after an earlier warning or removal.

Ordinary disagreement, criticism or a badly worded but good-faith question is not objectionable. Moderation removes harmful content, not unpopular opinions.

Report and block. You can report any post or comment and block any user from inside the app. Blocking is mutual and private: neither of you sees the other’s content, and the other person is not told.

Our commitment. We review reports within 48 hours. To appeal a removal or a ban, or to report something directly, email parthagarwal1984@gmail.com.

5. Service requests

You can ask the Gaon team for a soil test, a drone spray, the Saarthi Programme or other services in the app. A request is not a guarantee: we may be unable to visit, may change a date, or may decline or cancel a request, and we will tell you in the app. We do not promise a price, a reward or a result unless we say so in writing. You can cancel a request while it is waiting.

6. What you must not do

• Break the law, or use Gaon to harm anyone.
• Try to access other people’s accounts or data, or interfere with the app or its servers.
• Copy the app’s data in bulk by automated means, or resell it.
• Create accounts to get around a ban.

7. Ending your use

You can stop using Gaon and delete your account at any time (see Delete your account). We may suspend or remove an account that breaks these terms.

8. No warranty, and limits on our responsibility

Gaon is provided free of charge and “as is”. We work to keep it accurate and available, but we do not promise it will always be error-free, uninterrupted or that the information in it is complete. To the extent the law allows, we are not liable for losses that result from relying on information in the app or from the app being unavailable. Nothing in these terms limits any right you have under law that cannot be limited.

9. Changes

We may update these terms. If a change matters, we will update the date above and, where appropriate, tell you in the app. Continuing to use Gaon after a change means you accept it.

10. Governing law

These terms are governed by the laws of India, and the courts of India have jurisdiction, subject to any consumer rights you have by law.

11. Contact

Radhe Labs (Parth Agarwal), 228 Mohalla Makbara, Kotdwar Road, Najibabad – 246763, India — parthagarwal1984@gmail.com.